![]() Every time a new issue arises, we have to go back to letting the dog in and out, which sounds like first world problems, but for the price, I didn't expect to run into this many issues in the first 6 months. We just came home from being away for a week and the collar is no longer working. When the batteries needed replaced we looked it up and they aren't standard so we had to order directly from the company (not inexpensive) and they took almost 2 weeks to arrive. When this happens our dog gets trapped outside, (or inside and we don't know he hasn't been able to go out.) Perfect Pet All Weather Wall Installation Kit C for Extra Large Dog Pet Door 20.26 Buy It Now or Best Offer See Details 1 Ideal Pet Products Ruff Weather Small Dog Door Wall Kit RWSWK 4 3/4' x 7 1/4' 33.84 Buy It Now See Details 1 Wall Kit for All Weather Dog Door- Medium Perfect Pet 39. Intermittently we will turn the inside/outside buttons on/off and they will randomly after a few minutes reverse. We had to call again to get the wifi to connect and this time they eventually got the new door working. After about and hour on the phone, they determined we needed a new door, so we received a new one and shipped the old one back. ![]() Immediately we couldn't get the wifi to connect/find our door. We read the other reviews and were very excited about this products potential for our house. The parts are on the more expensive side. The limited warranty does not cover parts, so if it breaks you can buy a new one or buy full cost parts. You also have to recognize that you cannot get the replacement until they get the old one so you would have a hole in your house. So if it fails after a year you can buy a new product for half of what you paid, and then labor. The limited warranty gives you a 50% discount on a replacement product. They have good warranty coverage for a year and then the limited warranty takes over. Amazon US Perfect Pet Wall Kit for All Weather Dog Door, Small, for 4.75' to 7. Optional mounting kit for easy installation in walls & stairs. High Tech Pet touts a limited lifetime warranty. Suitable for outdoor commercial & public projects. Here is the downside - when it breaks it is not covered by a warranty. Perfect Pet All Weather Series Door Wall Kit, 9.0625IN x 5.5625IN x 13. It allows your Perfect Pet All Weather Pet Door or Protector doors to be installed into a wall. It allows for great time of day control, they cannot go out during certain hours (Controlled by App). Small, Snaps together for varying depth walls. I find the batteries on the collars last about 4-6 months, my dogs go out many times a day. Perfect Pet All Weather Wall Installation Kit - Medium 7 w x 11.25 h. The dual power ports on either side are convenient. Perfect Pet All Weather Pet Door - Super Large 15w x 23.5h. I have had this product for just over a year and a half, it works well.
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